XPOOOS return policy an able you to return the product for any reason within 14 days after receipt.
You have the right to open the package and check the contents but the product must be returned unused.
All original packing and labeling must be in tact when returning the goods.
If an order is returned, always keep your tracking number and a copy of the receipt, so you have proof of shipment.
When returning goods, please ensure the returns form is enclosed. If return form is not enclosed, please print, fill out and enclose with parcel.
Also you must print the ‘PACKING SLIP’. This can be found as an attachment in the confirmation mail that is send to you after shipment.
Shipping costs are not refundable.
Products on sale can not be returned.
International returned items must have the following written, positioned above the address:
‘Returns and repairs of Dutch merchandise’
The address for returns is:
5234 KA ‘s-Hertogenbosch
XPOOOS is not liable for any damages directly or indirectly, after delivery by any cause whatsoever caused to the buyer, to others or to property of third parties.
XPOOOS is not liable for the non-availability at the webshop or for technical or electronic errors on the website.
You agree to defend, indemnify and hold XPOOOS harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of the website and XPOOOS product.