Your XPOOOS order
If you order before 14:00, we process your order that same day. Right after the installation you will receive a confirmation email with the total price and payment details. In the email you will find the order, use this number in your correspondence with our customer service.
Note: Do not forget to fill in your number in your address.
We take no responsibility for entries that are lost during the return shipping.
XPOOOS delivery deadline
All orders are shipped by DHL within the Netherlands.
Generally, it takes 1-2 days to deliver your order. This is an estimate and depends on DHL
Outside the Netherlands we ship with UPS. Generally it takes 2-3 days to deliver your order.
Shipping costs depend on the location from which the order is placed. The total shipping cost is presented in the checkout process, right before you move on to your payment. These costs are between €2 and €18.
If you have any other questions regarding the shipment of the order, please contact us through this contact form.