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Return policy

Returns

At XPOOOS, you can return products for any reason within 14 days of receipt. You can download the return form here.

Please note that:

  • The product must be unused and undamaged.

  • All original packaging and labels must be intact.

  • You should keep the proof of shipment until your return has been processed by us.

  • When returning items, make sure the return form is filled out and included in the package.

  • Shipping costs are not reimbursed.

  • XPOOOS is not responsible for lost return shipments.

  • Make sure your return can be traced back to your order so we can identify which order it belongs to

The address for returns is:

SOCKSHOUSE B.V.
XPOOOS
Larenweg 48
5234 KA 's-Hertogenbosch
The Netherlands